Provider | How do I approve cancellation requests?

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Simply tick the requests you’d like to cancel and select approve cancellations. Click here to see our step-by-step instructions.

Related faqs

  • Provider | When can I log in and create my activities? You should have received an email from us notifying you that you need to log in and create your activities. Please ensure you follow any special instructions given to you by your local authority, Click here to see our webinars which take you through the process of logging in and creating your activities. faq
  • Parent | When will I receive my HAF voucher? The date you’ll receive your voucher is dictated by your local authority, this ensures all families have the equal opportunity to book on to the provision. Please speak with your school or LA directly to find out the date you should receive them. faq